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Business Administration Level 3 Apprentice

Kip McGrath

£10,500.00 - 30 hours per week

Working week: Monday 11:30am – 6:45pm (1 hour for lunch) Tuesday 11:30am – 6:15pm (1hour for lunch) Wednesday 11:30am – 7:00pm (1hour for lunch) Thursday 11:30am – 7:00pm (1 hour for lunch) Friday 9:30am – 2:30pm

The Level 3 Business Apprentice will support the day-to-day running of the service by carrying out a range of administrative and customer service tasks. (Term Time Only)

Role and responsibilities

  • Handle enquiries 

  • Maintain accurate records

  • Manage correspondence 

  • Update databases 

  • Organise files 

  • Assist with scheduling 

  • Any other general office duties 

  • Provide occasional support within the teaching rooms

  • Able to travel between both Gateshead office and Chester le Street office 

 

Required Skills

  • Good communication skills – able to speak confidently with parents, staff, and young students.
  • Organised and reliable – able to manage tasks, keep records accurate, and follow procedures.
  • Attention to detail – careful with paperwork, data entry, and scheduling.
  • Friendly and approachable – creates a welcoming environment for families and children.
  • Willingness to learn – open to training, feedback, and developing new skills.
  • Team player – works well alongside tutors and administrative staff.
  • Basic IT skills – comfortable using email, spreadsheets, and simple digital systems.
  • Positive attitude – enthusiastic, proactive, and able to stay calm under pressure.

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, we've tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, you'll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3 Apprenticeship qualification

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