Privacy Policy

On Point Apprenticeships Privacy Notice

Who are we and what we do

Data Controller: Gateshead Council is the data controller for the personal information described in this notice. On Point Apprenticeships (Learning and Skills) is part of Gateshead Council. We are based at the Civic Centre, Gateshead and provide the following services:

  • Apprenticeship and vocational training
  • Community Learning and Family Learning courses
  • Maths, English, ESOL and digital skills
  • Alternative education for 14 to 16 year old learners
  • Traineeships and study programmes
  • Learning provision for learners with learning difficulties and disabilities

This privacy notice provides specific information about how we process your personal data. It is an addition to the information contained in our Corporate privacy notice.

What type of information is collected about you

We collect personal information to understand your needs and provide services. Information may include:

    • name
    • address, telephone number, email address
    • date of birth
    • National Insurance (NI) number
    • student record and academic data
    • employment record and data
    • contract record information - including external third parties
    • qualifications and professional memberships information
    • consent record information
    • race or ethnic origin
    • Learning Difficulty and Disability information

How we collect information about you

We collect information about you directly from you, your employer, or other professionals to ensure that we meet your needs, including through:

You can see more information on how we collect web usage information on our cookies page.

Why we need your information

We need your information to help us to provide the best service to you and ensure that our services reach all residents of the Borough equally. We also need the information to comply with statutory legislation and requirements with the bodies that fund our learning programmes.

Our purpose for collecting your personal data is:

  • providing education and support to our students
  • statutory returns
  • sub-contractor and contractor management
The lawful basis for our processing is:
  • performance of a contract to which data subject is party
  • legal obligation to which the data controller is subject
  • task in the public interest

     

Our lawful basis for processing of special category data is:

  • reasons of substantial public interest (with a basis in law)
We do not use your personal data for any form of automated decision-making or profiling that produces legal or similarly significant effects on you.

The legislation the service is obliged to comply with includes:

  • the Children Act 1989;
  • Children Act 2004
  • the Education Act 2002
  • Education and Inspections Act 2006
  • Safeguarding Vulnerable Groups Act 2006
  • Keeping Children Safe in Education (HMG, Updated September 2016)
  • Working Together to Safeguard Children (HMG Updated February 2017)
  • Care Act 2014

Who your information can be shared with  

Our Corporate Privacy notice explains information sharing the Council carries out. This sharing fulfils statutory obligations, legal requirements and service delivery. Learning and skills can share your information with:  

  • suppliers and service providers 
  • referral agencies 
  • governmental bodies including DfE, awarding bodies, police services, student finance England

If we wish to share your information with other council services or third parties for purposes outside of those listed above we will ask your permission.

International Transfers

We do not routinely transfer your personal data outside of the UK. Where a processor we use to deliver this service (for example, our website or communications platform provider) stores or processes data outside the UK, we ensure an appropriate safeguard is in place, such as a UK adequacy decision, Standard Contractual Clauses, or the UK International Data Transfer Addendum, in accordance with UK GDPR.

How long we will keep your information 

We keep your information for as long as we need to provide services to you. We may also need to keep your information in accordance with legal or other obligations. Where we have no need to keep your data it will be securely destroyed. We keep a Record of Processing Activity (a requirement under the GDPR). This sets out the specific retention periods applicable in different circumstances. For more information please contact: lsbusinessdevelopment@Gateshead.Gov.Uk

Where your information is held 

We hold personal information in secure electronic systems on Gateshead council servers. Paper copies are stored securely within council premises.

Cookies

See our Cookies Policy [Cookies - Gateshead Council] for details of the cookies used on this website and how to manage your preferences. Where we use non-essential cookies, we obtain your consent in line with the Privacy and Electronic Communications Regulations (PECR).

Your information rights

Under UK data protection law, you have the right to:

  • request access to the personal data we hold about you
  • request correction of inaccurate or incomplete data
  • request erasure of your data in certain circumstances
  • request restriction of processing in certain circumstances
  • object to processing in certain circumstances
  • request data portability, where applicable
  • withdraw consent at any time where consent is our lawful basis for processing, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, please contact the Data Protection Officer (details below). You also have the right to lodge a complaint with the Information Commissioner's Office.

How you can update your information

Our delivery of efficient services depends on the accuracy of your information.

Please inform us of any changes to the following:

  • email address
  • personal circumstances
  • postal address
  • any of the other information we hold

Please contact: lsbusinessdevelopment@gateshead.gov.uk

Data Protection Officer

Data Protection Officer
Civic Centre
Regent Street
Gateshead
NE8 1HH

DPOcouncil@gateshead.gov.uk

0191 433 3000

Information Commissioner's Office

The Information Commissioner is the UK's independent body for upholding information rights. Visit their website to find out more about your rights under Data Protection law, and what to expect from us.

For privacy practices or data protection rights concerns, contact the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow

Cheshire SK9 5AF

0303 123 1113 or 01625 545 745

Changes to our privacy policy

The terms of this Privacy Notice may change, so please recheck periodically. This statement was last updated August 2026.