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Trade Supplier Level 2 Apprentice

Tyne Tees Ceramics Ltd

£12,563.20 - 32 hours per week

Working week: Monday – Thursday 8am – 4 pm Friday 8am – 12noon

If you're hands-on and don't mind a physical role, Tyne Tees Ceramics want to hear from you! As a Level 2 Trade Supplier apprentice, you'll gain experience from working in the warehouse, and handling sales, picking and checking orders- all while ensuring excellent customer service.

Role and responsibilities

  • Order Fulfilment: Accurately pick and check customer orders, ensuring all items are correct and ready for dispatch. Please note this is a physically demanding role involving manual handling and heavy lifting.
  • Customer Service: Assist customers at the trade counter and in the showroom, providing friendly and knowledgeable support.
  • Warehouse Maintenance: Maintain a clean, safe, and organised warehouse environment through regular housekeeping duties.
  • Teamwork & Independence: Work effectively both independently and as part of a small, collaborative team.
  • Sales Processing: Prepare cash sales and manage trade account transactions (full training provided).
  • Communication: Answer incoming calls professionally and direct queries appropriately.

Required Skills

  • Hardworking
  • Friendly
  • Outgoing
  • Personable
  • Punctual & Reliable

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Trade Supplier Level 2Apprenticeship qualification

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