Skip to main content
View Vacancies

North East Apprenticeships

Find the perfect role for you and start your dream career today, apply for a wide variety of apprenticeship roles in less than 5 minutes!

Business Administration Level 3 Apprentice

Gateshead Council: Economy, Innovation and Growth

£14,566.00 - 37 hours per week

Working week: 5 days per week Hybrid working 2 days office 3 days home

Are you ready to launch your career in a forward-thinking environment? Join Gateshead Council’s Economy, Innovation and Growth team as a Business Administration Level 3 Apprentice and play a key role in supporting projects that drive local prosperity and opportunity.

Role and responsibilities

Roles and Responsibilities

  • Diary management to support our senior leadership team, ensuring conflicting priorities are addressed Effectively respond to enquiries - including telephone and postal enquiries, those received into central inboxes and via social media channels 
     

  • Register and allocate compliments and complaints received via the council website, co-ordinate responses and ensure deadlines are met 

  •  

    Provide assistance to arrange and co-ordinate meetings for Service Directors across the Group, including regular staff briefings for the group, Management Team meetings, Portfolio Holder meetings Coordinate partnership and governance meetings i.e. Portfolio Meetings, GRP pre meetings for officers and Members’ to align with GRP Board meetings, meetings with stakeholders and external partners.  

  • Making room bookings and setting up any additional equipment/facilities and/or arranging virtual meetings via Microsoft teams  

  • Arranging project meetings and workshops Preparing agendas and papers and circulate in a timely manner  

  •   Taking notes and action points  

  • Project administration including contributing to project plans and any core project documents  

  • Assist senior officers to meet our corporate and governance responsibilities, including: risk, assurance, performance, complaints, audit, health and safety, Freedom of Information Requests and Subject Access Requests:   

  • Arrange rail travel as required including hotels and foreign travel. 

  • Complete claims for expenses associated with travel to and from meetings and submit for payment

  • Manage the Gifts and Hospitality Register for the Group. 
  • Assist with co-ordination of reports ensuring they are submitted by the relevant deadlines.  

  • Managing incoming and outgoing post in order to ensure that appropriate action is promptly taken.  

  • Ordering and maintaining office supplies i.e. stationery.  

  • Acting as lead point of contact for any office related queries.  

  • Assist the Assistant Development Officer in day to day office requirements. Such other responsibilities allocated which are appropriate to the grade of the post 

 

Required Skills

  • Providing administrative based support at Management level
  • Effectively responding to enquiries from customers or other services
  • Organising and servicing meetings, including preparing papers taking minutes
  • Managing diaries, appointments and conflicting priorities
  • Handling orders, arranging payments and updating relevant systems, and expenses claims
  • Demonstrating effective written and oral communication skills
  • Ability to work under pressure and to meet tight deadlines, and conflicting priorities
  • Working with speed, accuracy and attention to detail
  • Effectively dealing with sensitive or confidential information
  • Developing templates or spreadsheets to gather and present information
  • Ability to input, retrieve and collate information from systems
  • Working independently and using own initiative

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification

Apply Now