North East Apprenticeships

Business Administration Level 3 Apprentice

30480201833

Catering & Cleaning Support Team

£14,566.00 - 37 hours per week

Working week: Office hours between 8:00 – 5:00. Rota in place to cover early starts and late finishes.

Join our team to provide essential administrative support for our Catering & Cleaning services. Your role will be varied and impactful, contributing to an effective service. If you’re organised and proactive, we want to hear from you!

Role and responsibilities

The key roles of this post will include: 

• To provide general administrative support to ensure an effective and efficient service is provided, to include all office functions.
• To deal with all telephone calls and action appropriately to ensure the provision of a high-quality service.
• To provide a high level of customer service to service users, members of the public and external organisations, via telephone, letter, e mail and in person to ensure an ongoing provision of a high-quality service.
• To update manual and computerised records to ensure a high level of accuracy is maintained and data and reports are produced as and when required.
• To undertake general financial administration to comply with financial requirements using the Council’s financial systems.
• To prepare memorandums, letters, reports and word processing work as directed.

Required Skills

• Knowledge of Microsoft Office, particularly Microsoft Word / Spreadsheets

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification

Business Administration Level 3

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