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Business Administration Level 3 Apprentice

The Whickham Practice

£14,562.20 - 37 hours per week

Working week: Monday to Friday

Are you passionate about providing exceptional customer care and making a difference in patients' lives? The Whickham Practice, a dedicated NHS healthcare provider in Whickham, is looking for a friendly and organised individual to join our team as a Business Administrator Level 3 Apprentice. Apply now!

Role and responsibilities

  • Greet and assist patients, register new patients, and be able to provide quality customer care  
  • Handle appointments, monitor patient flow, and adjust schedules 
  • Maintain accurate patient records  
  • Manage enquiries providing excellent customer service 
  • Update medical records and process forms 
  • Prepare reception area and follow end-of day guidelines 

Required Skills

  • Keyboard and computer skills
  • Ability to use own judgement and make decisions
  • Excellent communication skills
  • Ability to prioritise work

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification

Apply Now