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Trade Supplier Level 2 Apprentice

Rearo Laminates Ltd

£17,306.64 - 39 hours per week

Working week: Monday to Friday

We are looking for an enthusiastic and self-motivated individual to join our team, we are expanding and require an office admin and warehouse person preferably with some sales/warehouse experience, you will be dealing with Trade and Domestic customers, and you’ll use your experience to deliver outstanding customer service.

Role and responsibilities

 Responsibilities:

  • Make up “runs” for delivery vehicles, with correct items that match the paperwork.  
  • Speak with customers on the phone and in person to help fulfil and process orders.
  • If requested, take in and sign for supplier and internal transfer deliveries.
  • Ensure up to date product knowledge, to ensure customer service is optimum.
  • Complete paperwork and admin associated with sales, deliveries, transfers etc.
  • Collaborate successfully and comprehensively with all staff to ensure the delivery of smooth, efficient, and productive business operations processes.
  • Work closely with all colleagues to ensure consistency and to minimise double handling.
  • Follow all company policies.
  • Minimise Customer complaints
  • Minimise customer and branch mis-picks.
  • Participate efficiently in stock takes.
  • Report any damage caused by accident or otherwise to stock or property. 
  • Liaise with other staff members to achieve a high-quality delivery or click and collect service. 
  • Display a willingness to learn and attend any relevant training courses provided by the company.

Required Skills

  • • Good organisational skills
  • • Apply high quality standards to all tasks in hand, no matter how small
  • • Good attention to detail is vital.
  • • Great communication skills
  • • Have outstanding customer service skills;
  • • Excellent listening and communication skills
  • • A high level of motivation
  • • Enjoy working under pressure and dealing with multiple tasks at once, prioritising customers at all times.

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Trade Supplier Level 2Apprenticeship qualification

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