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Business Administration Level 3 Apprentice

Amano Technologies

£11,648.00 - 35 hours per week

Working week: Monday-Friday 09:00am-5:00pm

Working within a vibrant and friendly team, the main duties of your role will be dealing with inbound and outbound calls and emails, creating and maintaining student records and allocating students to our consultants.

Role and responsibilities

  • Provide personalised learning support administration to the customers.
  • Provide general administrative support to the Amano team.
  • Effective data management to ensure client data is up-to-date and accurate.
  • Maintaining and improving the quality and integrity of our data provided by external consultants.
  • Proactively encouraging customer engagement with company services.
  • Assisting in developing relationships with learning support consultants and stakeholders over the long term.
  • Quality service delivery to customers.
  • Participate in meetings, conferences, and project team activities.
  • Collaborating with colleagues and consultants to build your knowledge in the disability and wellbeing space.
  • Following company policies and procedures relating to health and safety, data protection, and quality management.

Required Skills

  • • Ability to work collaboratively with colleagues, consultants and stakeholders.
  • • Ability to work across departments within the disability services.
  • • Able to work autonomously and organise your own work with minimum supervision.
  • • Ability to work autonomously in a fast-paced environment.
  • • Ability to integrate with and contribute to a motivated team.
  • • Have a genuine interest and passion about making a difference.

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification

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