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North East Apprenticeships

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Customer Service Practitioner Level 2 Apprentice

K&A Pharmacy

£16,016.00 - 38.5 hours per week

Working week: Monday - 8:30am - 5:30pm Tuesday - 8:30am - 5:30pm Wednesday - 9:00am - 1:30pm Thursday - 8:30am - 5:30pm Friday. - 8:30am - 5:30pm

K&A Pharmacy are offering a unique opportunity for a dedicated individual to become a pharmacy dispenser where they will receive high quality training and learn a wide array of life long skills. Upon completion of your apprenticeship, you will also receive a qualification in Level 2 Customer Service. This apprenticeship will help you to kickstart your career in the pharmaceutical industry. K&A pharmacy have great history in developing and progressing apprentices so apply now!

Role and responsibilities

  • Providing excellent customer service.
  • General clerical duties.
  • Serving customers.
  • Cash handling and using till.
  • Serving and assisting customers.
  • Deal with deliveries and orders.
  • Stock Control and stocktaking.
  • Deal with enquiries in the shop and via the telephone.
  • Learning product lines.
  • Pricing of stock.
  • Upselling of products and services.
  • Estimating, pricing and follow up of quotes.

Required Skills

  • Reliable and punctual
  • Flexible
  • Desire to develop
  • Honest and trustworthy
  • Good Communication skills

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Customer Service Practitioner Level 2Apprenticeship qualification

Apply Now