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Business Administration Level 3 Apprentice

Sarah Mains Residential

£15,213.25 - 39 hours per week

Working week: Monday to Friday – 8.45am – 5pm Alternative Saturday working 9am-1pm

This apprenticeship is open to applicants aged 18 or over, in line with health and safety requirements associated with attending property viewings and handling keys or security access. We are looking for a motivated, organised, and confident Apprentice Receptionist and Trainee Estate Agent to join our busy Sarah Mains Low Fell office. This role is ideal for someone with a friendly, smiley personality who enjoys meeting people and takes pride in presenting themselves professionally. As the first point of contact for the business, you will be the face of Sarah Mains Low Fell, greeting clients, contractors, and visitors both in person and over the phone. You’ll play a key role in creating a positive first impression, representing our brand values at all times through a smart, professional appearance and a confident, welcoming manner. Alongside front-of-house duties, you will support the day-to-day running of the office, working closely with negotiators and management while learning how a successful estate agency operates from the ground up. Full training will be provided through a structured apprenticeship programme, combined with hands-on experience in a fast-paced, customer focused environment.

Role and responsibilities

• Answering incoming phone calls and dealing with general enquiries

• Greeting clients and visitors in a professional and friendly manner

• Supporting the sales and lettings teams with administrative tasks

• Filing, scanning, and maintaining office records

• General office duties to support the smooth running of the branch

• Updating window displays

• Registering applicants

• Potential to observe and attend property viewings

Required Skills

  • A friendly, confident, and smiley personality with a natural ability to put people at ease
  • Professional, polite, and well-presented, with pride in representing the Sarah Mains brand
  • Strong communication skills, both face-to-face and over the phone, as you’ll be the first point of contact for clients and contractors
  • A positive attitude and genuine willingness to learn and develop within the property industry
  • Well organised with good attention to detail and the ability to manage a variety of tasks
  • Punctual and reliable
  • Comfortable using basic IT systems, including email and Microsoft Word

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification

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