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Business Administration Level 3 Apprentice

Amano Technologies Ltd

£15,000.00 - 37.5 hours per week

Working week: Monday to Friday between 09:00am - 17:00pm 30 minute unpaid lunch break

As part of the Amano Technologies Head Office Support Team the main duties of your role will be dealing with inbound and outbound calls, emails, creating and maintaining student records and allocating students to our consultants.

Role and responsibilities

  • Provide personalised learning support administration to the customers 
  • Provide general administrative support to the Amano team 
  • Effective data management to ensure client data is up-to-date and accurate 
  • Maintaining and improving the quality and integrity of our data provided by external customers 
  • Proactively encouraging customer engagement with company services 
  • Assisting in developing relationships with learning support consultants and stakeholders over the long term
  • Quality service delivery to customers 
  • Participate in meetings, conferences, and project team activities
  • Collaborating with colleagues and consultants to build your knowledge in the disability and wellbeing space 
  • Following company policies and procedures relating to health and safety, data protection, and quality management

Required Skills

  • Communication skills
  • IT skills
  • Customer care skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Team working
  • Initiative

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification

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