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Business Administration Level 3 Apprentice

M H Southern

£15,311.40 - 39 hours per week

Working week: Mon-Thurs 08:00-16:30 Fri 08:00-15:30

M H Southern are looking for a reliable and enthusiastic apprentice to join their friendly team. This is a fantastic opportunity to gain valuable experience and industry knowledge while working towards a Level 3 Business Administration qualification.

Role and responsibilities

Business Administration: 

  • Handling incoming calls, emails, and face to face enquiries in a professional manner 
  • Inputting and updating customer information, orders, and stock data 
  • Supporting with filing, document management, and general admin tasks 
  • Preparing reports, quotes, and sales documents as needed 
    Maintaining a clean and organised office environment 
     

Sales Support (Timber Products): 

  • Assisting trade and retail customers in person, over the phone, and via email 
  • Learning about our range of timber products to support customer enquiries 
  • Helping to generate quotes and process sales orders accurately 
  • Liaising with the yard team to ensure efficient order picking and stock movement 
  • Updating product knowledge and promotions 
  • Supporting marketing or showroom displays where applicable 

Required Skills

  • A positive, can-do attitude with a strong willingness to learn
  • Great communication skills and a professional telephone manner
  • Attention to detail and a methodical approach to admin tasks
  • A team player who can also work independently
  • Basic IT skills, including Microsoft Office
  • Interest in timber or trade sales is a bonus

Training and support

Learning and Skills apprenticeship programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success. Successful completion of this apprenticeship gives you an accredited Business Administration Level 3Apprenticeship qualification

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