LEVEL 4

Application Support Lead Apprenticeship

REQUIREMENTS

  • Apprentices aged 16 to 18 at the start of their training are required to achieve Level 2 Maths and English qualification, or GCSEs C/4 or above to complete their apprenticeship, if they do not already hold suitable equivalent qualifications. For those aged 19+ at the start of their training study can also be funded up to an approved level 2 in English or maths or both, achievement is not mandatory and employers can choose to opt out.
  • 24 months on programme.
  • ‘Off the job’ training must be provided (418 hours)
  • Support from an employment mentor with monthly reviews.

CONTENT

  • Application support and troubleshooting
  • Systems, testing and implementation
  • Data, analysis and performance monitoring
  • Customer support and training
  • Security, compliance and professional practice

ASSESSMENT METHODS

  • Distance learning & assignment completion
  • Observations by tutor
  • Witness testimonies completed by mentor.
  • Professional discussions.

APPRENTICESHIP ASSESSMENT

  • End Point Assessment will take place in the final 3 months, dependant on learner progress. End Point Assessment will consist of:

    Project report with questions and answers

    Professional discussion underpinned by portfolio of evidence

    Knowledge test

Interested in this apprenticeship?

Register with us