Application Support Lead Apprenticeship

REQUIREMENTS

• Apprentices aged 16 to 18 at the start of their training are required to achieve Level 2 Maths and English qualification, or GCSEs C/4 or above to complete their apprenticeship, if they do not already hold suitable equivalent qualifications. For those aged 19+ at the start of their training study can also be funded up to an approved level 2 in English or maths or both, achievement is not mandatory and employers can choose to opt out.
• 24 months on programme.
• ‘Off the job’ training must be provided (418 hours)
• Support from an employment mentor with monthly reviews.

CONTENT

• Application support and troubleshooting
• Systems, testing and implementation
• Data, analysis and performance monitoring
• Customer support and training
• Security, compliance and professional practice

ASSESSMENT METHODS

• Distance learning & assignment completion
• Observations by tutor
• Witness testimonies completed by mentor.
• Professional discussions.

APPRENTICESHIP ASSESSMENT

• End Point Assessment will take place in the final 3 months, dependant on learner progress. End Point Assessment will consist of:
  
  • Project report with questions and answers
  • Professional discussion underpinned by portfolio of evidence
  • Knowledge test

Interested in this apprenticeship?