Level 2 Leisure Team Member Apprenticeship

REQUIREMENTS

• Apprentices aged 16 to 18 at the start of their training are required to achieve a Level 1 Maths and English qualification, with Level 2 attempted (or GCSE Grade C/4 or above) to complete their apprenticeship if they do not already hold suitable equivalent qualifications. For those aged 19+ at the start of their training, study can also be funded up to an approved Level 2 in English or Maths (or both); achievement is not mandatory, and employers may choose to opt out.
• Typical duration 18 months on programme.
• Completion of all apprenticeship knowledge, skills and behaviours.
• 'Off the job' training must be provided (396 hours).
• Support from an employment mentor with progress reviews every 4 weeks.

CONTENT

• Deliver excellent customer service to a wide range of customers using leisure facilities such as gyms, swimming pools and sports centres.
• Support the safe day-to-day operation of leisure facilities, ensuring health, safety and safeguarding procedures are followed.
• Assist with setting up, maintaining and monitoring sports, fitness and recreational activities.
• Promote healthy lifestyles and encourage participation in physical activity.
• Communicate effectively with customers, colleagues and external partners to provide a positive customer experience.
• Develop knowledge of fitness, wellbeing, inclusion and equality within the leisure industry.
• Maintain equipment and facilities to ensure they are clean, safe and fit for purpose.
• Develop teamwork, problem-solving, communication and professional behaviours required within the active leisure sector.

ASSESSMENT METHODS

• Workplace and remote tutor meetings.
• Independent research and written assignments.
• Professional discussions.
• Reflective accounts.
• Workplace observations.
• Witness testimonies completed by supervisors or managers.
• Portfolio of evidence demonstrating knowledge, skills and behaviours.

APPRENTICESHIP ASSESSMENT

Apprentices must complete the following approved qualifications mandated in the standard:

• Level 3 Award in Pool Lifeguarding
• Level 2 Certificate in Fitness or Gym Instruction
• Level 3 certificate in First Aid
• Level 2 in Teaching Swimming

End Point Assessment 

End Point Assessment will take place in the final 3 months, dependent on learner progress. The End Point Assessment consists of:

• • Professional Discussion underpinned by a Portfolio of Evidence.
  • Observation of Practical Activities with questioning

Interested in this apprenticeship?