LEVEL 2

Level 2 Facilities Operative Apprenticeship

REQUIREMENTS

  • Apprentices aged 16 to 18 at the start of their training are required to achieve Level 1 Maths and English qualification, with Level 2 attempted or GCSEs C/4 or above to complete their apprenticeship, if they do not already hold suitable equivalent qualifications. For those aged 19+ at the start of their training study can also be funded up to an approved level 2 in English or maths or both, achievement is not mandatory and employers can choose to opt out.
  • Working within facilities environment.
  • 12 months on programme and 3-month window for End Point Assessment.
  • ‘Off the job’ training must be provided (278 hours)
  • Support from an employment mentor with monthly reviews every 4 weeks.

CONTENT

  • Comply with health and safety and other legislation and organisational policies and procedures.
  • Address related risks, hazards and threats to people, property and premises.
  • Provide customer service to internal and external customers to ensure the effective delivery of a range of facilities services.
  • Support good sustainable practice.
  • Deliver front-of-house services.
  • Maintain hard and soft facility management services.
  • Gather information for continuous improvement purposes.
  • Support the delivery of facility management projects.

ASSESSMENT METHODS

  • Workplace and remote tutor meetings
  • Independent research & Written answers.
  • Reflective Accounts.
  • Professional discussion.
  • Observations in the workplace.
  • Witness testimonies completed by your mentor or customers.

APPRENTICESHIP ASSESSMENT

  • End Point Assessment will take place in the final 3 months, dependant on learner progress. End Point Assessment will consist of:

    Professional Discussion underpinned by portfolio of evidence.
    Knowledge Test.
    Observation.

Interested in this apprenticeship?

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