LEVEL 2

Level 2 Administration Assistant Apprenticeship

REQUIREMENTS

  • Apprentices aged 16 to 18 at the start of their training are required to achieve Level 1 Maths and English qualification, with Level 2 attempted or GCSEs C/4 or above to complete their apprenticeship, if they do not already hold suitable equivalent qualifications. For those aged 19+ at the start of their training study can also be funded up to an approved level 2 in English or maths or both, achievement is not mandatory and employers can choose to opt out.
  • Role must include processing of customer data.
  • Minimum duration 8 months
  • ‘Off the job’ training must be provided (XXX hours)
  • Support from an employment mentor with 4 weekly reviews.

CONTENT

  • Administrative processes and operations
  • Data handling and digital systems
  • Communication and customer support
  • Teamwork and organisational support
  • Professional practice and compliance

ASSESSMENT METHODS

  • Workplace/TEAMs 1-2-1 meetings
  • Witness testimonies completed by mentor.
  • Observations in the workplace.
  • Professional discussions.

APPRENTICESHIP ASSESSMENT

  • End Point Assessment will take place in the final 3 months, dependant on learner progress. End Point Assessment will consist of:

    TBC

Interested in this apprenticeship?

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