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LEVEL 2
Level 2 Administration Assistant Apprenticeship
REQUIREMENTS
- Apprentices aged 16 to 18 at the start of their training are required to achieve Level 1 Maths and English qualification, with Level 2 attempted or GCSEs C/4 or above to complete their apprenticeship, if they do not already hold suitable equivalent qualifications. For those aged 19+ at the start of their training, study can also be funded up to an approved level 2 in English or maths or both, achievement is not mandatory and employers can choose to opt out.
- Role must include processing of customer data.
- Minimum duration 8 months
- ‘Off the job’ training must be provided (XXX hours)
- Support from an employment mentor with 4 weekly reviews.
CONTENT
- Administrative processes and operations
- Data handling and digital systems
- Communication and customer support
- Teamwork and organisational support
- Professional practice and compliance
ASSESSMENT METHODS
- Workplace/TEAMs 1-2-1 meetings
- Witness testimonies completed by mentor.
- Observations in the workplace.
- Professional discussions.
APPRENTICESHIP ASSESSMENT
End Point Assessment will take place in the final 3 months, dependant on learner progress. End Point Assessment will consist of:- TBC