LEVEL 2
Level 2 Catering and Hospitality Foundation Apprenticeship
REQUIREMENTS
- Apprentices must normally be aged 16–21 at the start of the apprenticeship (exceptions apply in line with Department for Education funding rules).
- Minimum duration of 8 months.
- 'Off the job' training must be provided (187 hours).
- Support from an employment mentor with regular progress reviews.
- Apprentices must meet the required knowledge, skills, employability behaviours and English and Maths requirements in line with apprenticeship funding rules.
CONTENT
- Develop the practical skills required to work within a range of catering and hospitality environments, including hotels, restaurants, cafés, schools, hospitals and leisure venues.
- Prepare and serve food and beverages to business standards while working effectively as part of a team.
- Use knives, kitchen equipment and technology safely and efficiently.
- Understand food preparation techniques, ingredient quality, stock rotation and reducing food waste.
- Deliver excellent customer service and tailor communication to meet individual customer needs.
- Handle customer enquiries, feedback and complaints professionally.
- Apply food safety, allergen awareness, hygiene, health and safety, equality, diversity and inclusion requirements.
- Develop professional behaviours including teamwork, communication, time management, adaptability and personal responsibility in the workplace.
ASSESSMENT METHODS
- Workplace and tutor progress reviews.
- Knowledge tests set by the Assessment Organisation.
- Practical assessments which may include:
- Workplace observation.
- Practical tasks or simulated activities.
- Portfolio of evidence.
- Projects or presentations (where appropriate).
- Ongoing demonstration of employability skills and behaviours throughout the programme.
APPRENTICESHIP ASSESSMENT
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Assessment takes place throughout the apprenticeship and will normally include:
- Knowledge Test.
- Practical Assessment demonstrating the application of catering and hospitality knowledge and skills.
- Confirmation from the employer that employability skills and behaviours have been consistently demonstrated throughout the programme before completion.