Business Admin Apprentice Studying at Desk

Business Admin Level 3

What do they do?

Business administrators help keep day-to-day operations organised and running smoothly. They can support your business by:

  • Managing records, emails and documents
  • Coordinating meetings, customers and internal processes
  • Providing reliable support across teams and departments

A strong fit for administration, customer service, operations and coordinator roles.

Customer Service Level 3 Apprentice

Customer Service Level 3

What do they do?

Customer service apprentices help create a positive experience for your customers by:

  • Handling enquiries, complaints and requests professionally
  • Building strong customer relationships across phone, email and face-to-face channels
  • Supporting customer retention and improving service standards

A strong fit for customer service, reception, account support and contact centre roles.

Early Years Practitioner Level 3 Apprentice

Early Years Educator Level 3

What do they do?

Early years educators support the learning, development and wellbeing of young children by:

  • Planning engaging activities that build confidence and key skills
  • Supporting children’s physical, emotional and social development
  • Working closely with families and colleagues to provide high-quality care

A strong fit for nurseries, preschools, reception classes and other early years settings.

Customer Service Level 2 Image

Customer Service Level 2

What do they do?

Customer service apprentices build the core skills needed to support customers in an entry-level role by:

  • Greeting customers and responding to straightforward enquiries
  • Completing basic tasks such as bookings, payments and updating records
  • Learning how to communicate professionally and follow company procedures

A good fit for new starters in retail, hospitality, reception, call centres and other customer-facing roles.

Trade Supplier Level 2 Image

Trade Supplier Level 2

What do they do?

Trade supplier apprentices build practical skills while supporting a trade counter or warehouse by:

  • Receiving, organising and preparing stock for customers
  • Processing straightforward orders and serving trade customers
  • Supporting deliveries, stock checks and basic administration

A good fit for entry-level roles in builders’ merchants, electrical or plumbing wholesalers and other trade supply businesses.

Early Years Apprentice Learning Craft

Early Years Practitioner Level 2

What do they do?

Early years practitioner apprentices develop the essential skills needed to support young children in a supervised, entry-level role by:

  • Helping with play, learning activities and daily routines
  • Supporting children’s safety, wellbeing and personal care
  • Preparing resources and maintaining a clean, welcoming environment

A good fit for new starters in nurseries, preschools and other early years settings.